Frequently Asked Questions
Your guide to luxury shopping with Dallas Designer Handbags
Are all your handbags authentic?
Yes, every item we sell undergoes a rigorous multi-point authentication process by our in-house experts to ensure 100% authenticity guaranteed.
What kind of condition are the pre-owned bags in?
We use a detailed grading system ranging from 'New with Tags' to 'Gently Used.' Specific details regarding wear, scuffs, or patina are listed in each product description.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping via FedEx or UPS usually takes 3-5 business days depending on your location.
What is your return policy for luxury items?
We offer a 30-day return policy on most items. The security tag must remain attached and the item must be in its original condition to qualify for a full refund.
Do you offer financing or payment plans?
Yes, we partner with Affirm and Klarna to provide flexible monthly payment options so you can shop your favorite designer brands now and pay over time.
Do you buy or trade designer handbags?
We do! You can submit photos and details of your authentic luxury bags through our 'Sell to Us' page to receive a quote for direct purchase or store credit.